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If you are going to submit ticket for our themes support , then make sure we are not providing support for any Porn/Adult related websites.
When You Submit Ticket Please Include Your WordPress & FTP login info with Website URL so When our team will see any error then there was no need to wait for login info, Our Team will fix that ASAP.
We are offering Designing services like LOGO Design and Banner Design etc.

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Ads Expiry not working?

Hello

We are using CRON JOB on hourly base to expire ads and send email notification.

If your ads are not expired after due date then you must need to contact with your hosting support.

Because on some hosting servers corn job is disabled by default. Like (One.com) is not support Cron Job. So We never recommend One.com Hosting Company.

So you need to contact with your hosting support and ask then to allow CRON JOB.

And for same time you can try this.

Edit your wp-config.php and add this code.

define('ALTERNATE_WP_CRON', true);

We hope after to add this code your cron job will work, But if there will be still any problem then you need to contact with hosting support.

Thanks