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If you are going to submit ticket for our themes support , then make sure we are not providing support for any Porn/Adult related websites.
When You Submit Ticket Please Include Your WordPress & FTP login info with Website URL so When our team will see any error then there was no need to wait for login info, Our Team will fix that ASAP.
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How to disable pricing plan completely from everywhere

1- Please go to WordPress Dashboard --> All Pages : From here delete page that called Pricing Plans.

2- Please go to WordPress Dashboard --> Pricing Plans --> Delete All Plans.

3- Please go to WordPress Dashboard --> Appearance --> Menu --> From here remove pricing plans tab from menu and save menus.

That's All.